SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YourBags.Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbags.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exactly 1 month in the Moscow region. The track was not tracked in the Russian Federation. Delivery sdek. For 800 rubles normal bag. The appearance is not very durable. I will add after "run-in". The photo looks better than in reality. The store pleased: Put a gift (headphones). Thank you. Nice.
The bag is not bad done qualitatively.
Big Bag, good quality. From minuses-carabiner made of plastic (quality)
Nice bag. Like in the picture. I recommend! Fast delivery.
Good, strong bag. For these bags very much even nothing
Everything was great and on time.
I received the order is and beautiful infinite capacious and finished well… The Board thanks
The bag is Super did not expect such quality! Arrived fast enough
Good bag, dense material, nice color. In the photo filled the bag with things that would keep the shape. Delivery is fast.
Really nice bag
I ordered a second bag, sewing good, the first was better, this fabric has another, there is a smell, I ventilate, comes quickly.
The bag is good, the material is strong enough, the accessories are very good. Delivery is fast. I recommend the store and the store.
Excellent material, free blisteringly fast, satisfied.
Package arrived in time and of the same quality as described before order, highly commendable supplier.
Bag really liked! Well stitched, dense material, stylish look, many pockets for small things... The bag was well tracked and quickly arrived. Boldly this product and store recommend!
Stinks
The bag is cool, high-quality, you can safely order
Excellent bag! Super quality! delivery is very fast. store recommend☝️
Took in exchange for his old bag with broken locks. The bag is good. But there are shortcomings. Came with a torn tag. Maybe there was a lightning lock, I don't know. No lining for the bottom. And there are no legs at the bottom either. If the legs are not critical, then I will do the bottom. I want the bag to have shape. Well, so the bag is good. We and Turkish sell, they are cheaper, but the quality is better here. I recommend.
Everything corresponds to the description
Waited a little more than a month. The bag is satisfied.
Quality is good, not worse than the sport of the master. The only drawback is that at the bottom of the bag there are no legs and if it is somewhere to put it, it marries immediately.
Thank you very much. The bag came quickly. Quality is good. The order is satisfied. Recommend))
I got quite quickly... and like it))
Reviews for description
!
Nice and good
Bag at height. The smell is not very, but it will fade. And so there are no quality and external claims. Everything is fine. Seller and i recommend the product!
I bought a bag for my daughter, she liked the student. Sewing quality.
The quality of the bag is good, quite roomy, the store sent the bag quickly, i recommend!!!
On the first impression the bag is good
The bag is good, took for the brother-student. For me it is so small, but my brother said that the very thing, not big and not small. Synthetic material with lining, it kind of called oxford. Delivery fast, weeks 2-3, very fast. Purchase satisfied, i recommend.
Very good, high-quality bag, bought for 750r, for its price excellent, roomy, tracked all the way)
Everything is exactly according to the description, only not there sent not much) and so the bag is good, the material is strong, only wrinkled a little.
Good handbag
ok
A good and roomy bag, qualitatively sewed. with the store did not communicate.
In general, chic clearly fast quality space only a little less than expected but deep
its looks just as described. I like it. it's nice buying from you and it arrived quicker than I expected
The bag is awesome. Small, but roomy. Fasteners are large, they can be connected with a lock between themselves (there is no lock in the kit), there are special eyelets on them. In general, a good thing
Thought it would be more
The bag is large, roomy. I do not observe minuses yet
All hood
bag is awesome
Very good bag, i advise you to take
ok