SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YourBags.Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbags.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Practical and compliant
Its BEAUTIFUL ! ) THANK YOU.
Very fast delivery, to Estonia 12 days. Handbag neatly made, without flaws. Seller recommend.
Bigger would be the size.
Color Description: khaki is tight no spot. It is typical caramel color. Photo of this not captures what does not change the fact that the bag is great.
The bag is pretty, the handle for me is a logging. The order came very quickly. 11.11 ordered 3.12 received
Very nice handbag. The belt is adjustable. There are many pockets! Thank you store!
ok
The bag is good. But the delivery took a lot of time, although the parcel was sent the next day.
All the product description agrees. I am very glad to service this shop. Very fast shipping. Yours Barbara with Polish :)
ok
The quality of the bag corresponds to the declared. I recommend!
Handbag is wonderful, all as in the description, I recommend.
Soft, small
Very cool handbag!!! For a long time I wanted to order, but I was afraid of inconsistencies price-quality!! And here Black Friday and very attractive price 550r. With the store's coupon))) quality leatherette, quite dense, but pleasantly soft!! Size approximately 20*20 (a little more)-my size!!! Inside 2 compartments: in one pocket with a zipper, in the second 2 pockets open for small items. Outside front and back pockets with zippers!! In general, I'm very glad that I was not mistaken. I want another red)))
Corresponds to the description, delivery 14 days. Tracked. My wife liked it.
Goods exactly as picture. Fast delivery and excellent service.
Good bag, shipping 12 days.
Got a purse. The size of course is slightly smaller than expected. But the quality is good
Good handbag! Thank You
There was a small marriage, the store without problems made a partial refund. And so the wife likes the bag
Handbags are very good, of course not genuine leather, but I order This, the second time, from the first passed 1.5 years, a little lost, and so everything is fine, with the store did not communicate, the bags came quickly, for two weeks.
The bag came quickly. Quality is good. A lot of stones, convenient. I recommend
Thank you all for the fast delivery and quality!!!
Very satisfied with both bag and buyer! I recommend!
I already bought a third handbag, took different colors to myself, and as a gift. Handbag is good, soft, light, a lot of pockets and compartments. Thank you very much to the store!
The bag is excellent! I recommend!
The bag is cool, soft, odorless. Not big, but quite roomy. The purse fits without problems. Corresponds to the description. Delivery to Volgograd 23 days. Definitely recommend.
Go to the bazaar to run
Cool bag, very roomy though small. I liked the quality, odorless. SPB reached 14 days.
To the Samara region the goods went two weeks
The product description is very accurate. Although I have not used the bag yet, it looks as though it is well made and very convenient. It came pretty fast, too. Thank you.
Good
perfect!
Beautiful wallet
The strap thought it would be longer, the quality is normal but for such a price will come down
I did not receive my order, the Russian Post is guilty, but the store returned the money
The order came super quickly, paid 15.10. 31. 10. the store put a gift, thank you. Handbag liked, many pockets, very convenient. With the seller did not communicate, there was no need.
good for the price
Protective carrying case nice, I am so I love, but sent Lama once, hopefully kedepannya services send barangnya can faster delivery to the destination address
Thank you!!! Really, very nice bag. SOFT. in life much better than in the photo. I recommend everyone! I am very happy with this acquisition
Thank you, store. The goods came for 3 weeks in Stavropol. It's like a description. On the feeling, the material is like soft skin. We order, already the second. With the first friend has been walking for a year. She also recommended me))
The goods are delivered on time, thanks to the store. the wife of the goods is davolna. everything is very good.
Pretty accurate picture and description. It fits a waterbottle, but makes the purse pretty bulky. There's enough pockets for everything. I'm happy with the amount of pockets. The bag isnt really a cute looking bag, but it's acceptable. The material feels cheap. You get what you pay for though! For the price, I recommend it.
So fast shipping. Only 8 days too Estonia. And bag looks amazing :)
I order already the third. Hence the conclusion!!!
Whole beautiful bag, many compartments
The bag is excellent, I recommend! With the store did not communicate, the goods came quickly
Delivery less than a month. A good roomy handbag, there is no smell. All locks are working.
The bag has multiple pockets with zippers. Very Fast shipping, and am very happy with it