SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YourBags.Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbags.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received very quickly. Bag identical to the photo but a little smaller.
Received quickly, very nice bag
Lovely drawstring bag
Very satisfied with the product Sent out
Conform to the photos
Pretty good. Some small dents in the fabric of the lid. Otherwise packaged well and shipped really fast!
item received successfully
I ordered a handbag in the 20 numbers of November and December 12 already took) of good quality, the seams are even, there is no smell, came in a puffy, did not crumple. the store as a gift put the bracelet to the fish. the order is happy, let's see how it will be in the sock.
Handbag just like I wanted) phone, passport. credit cards, nothing superfluous. came quickly, the store put a small souvenir, thank you very much) seller recommend.
Handbag is cool. Only less than I expected. Cool
good!!!
So beautiful that my daughter also wanted to force the rec ommander
The appearance of the bag is cool, let's see how it will manifest itself in the sock
Beautiful quality
Very davolov goods! Sent a little gift.
Great article, no imperfection and exactly as in the photo. I recommend it.
The bag is good, thanks to the store❤️
Ok
The bag is amazing! Unfortunately it smells unpleasantly. But I'm satisfied with the material It's made from.
Very nice and well-protected, it arrived earlier than estimated.
Very upscale, unique appearance, all zazdroszczą.
Looks simple, inexpensive
Very good bag, came without a single flaw. Delivery is fast, ordered 11.11 to Moscow and the order has arrived already 20.11! Thank you store!
Thank you for the gift, the bag is very cool?
perfect...just what I wanted. very good quality. exactly as described
Handbag ordered for trips to the theater. It is! The bag is super, the quality is good, the seams are stitched, nothing sticks out anywhere .. Very satisfied! No smell!
The bag is just super. Thanks to the store. I will order more
Everything is consistent. The color, the model,... Perfect!
It came in less than a month, the quality is good, for your money Super!
The parcel came very quickly, packed well, only I certainly knew that it is small well, not so much as a purse.
Handbag is small and not particularly roomy) there are no traces of glue anywhere, stitched well. I do not know how long it will last, it looks very flimsy...
The bag is really small, but my wife liked it. Stitched quite qualitatively, the parcel was well packed. It seemed to me through the thin metal straps straps, but here the main thing is not the thickness and quality, so let's see. SPB reached 23 days.
This bag is great. It comes well packed, nothing got damaged. Looks like in the picture. Very fast delivery - 2 weeks to Poland
The parcel went less than a month, in the bag was nested salafan, so the shape of the bag did not lose.
The order was long due to customs problems, but in the end I received the bag and very satisfied ^ ^
The bag came in very good condition, everything corresponds to the description, there is a small smell, but it's not critical. The store put a small gift to order, very pleased. Seller recommend
It came, in principle, quickly, 2-3 weeks, Kimovsk, Tula region. Bag as in the description. Quality standards.
Thank you, the bag is super!
The parcel came in 23 days. The bag is well packed: pouches inside the package and bag with air in the bag itself. But still a little wrinkled, not critical. The strap, of course, does not look very (remember), because. Was complicated. But in general, very good, also for such money :) the store put the bracelet. There is a small smell, it will fade, as I believe, quickly. Perfect✨
They're very nice, the quality is good, you can replace the strap with a string to upload the evening look. I have ordered several colors
A good bag for their money, arrived in half a month to Moscow.
The bag of your money is worth it, but it is better to take something more expensive and better. The strap will rub against the lid-the valve of the bag from the ends and they will quickly peel off and come into disrepair. The accessories on the strap are extremely weak, will break instantly. Handles are sewn with a very thin layer of leatherette, will tear off quickly. The bag should have thought a little better. The design is interesting. I repeat, for my money the quality is normal.
I thought they were bigger, but it still works for me to bring my cell phone and some money and a lipstick.
Arrived in no time. The bag is exactly the same as the one shown in the picture, perfect.
Good bag. Ordered 2 times
Excellent!!!!
Mine has no defect, I thought it a little bigger but the quality is good
The bag from the side looks good, has three compartments (one in the middle with a zipper). For such a price is excellent, I advise.
Handbag is small, comfortable! For walking the most it! Came to Kazan quickly, ordered 12.11.19 came 29.11.19
The product came quickly, good, miniature. I recommend.